Frequently Asked Questions

Yes, all our crystals are ethically sourced and 100% natural. Each piece is carefully selected to ensure authenticity and quality.

Choosing a crystal depends on your personal intentions. We categorize our products based on intentions like Balance and Focus, Health and Wellness, Love and Happiness, and more. Visit our [Crystal Guide](link to your guide) to learn more.

Absolutely! Our crystal jewelry is designed for everyday wear. However, we recommend removing it during strenuous activities or while swimming to maintain its quality.

To keep your crystal jewelry sparkling:

  • Clean it gently with a soft cloth.
  • Avoid direct exposure to harsh chemicals or prolonged sunlight.
  • Store it in a dry, safe place when not in use.

Shipping times vary depending on your location. Generally, orders are processed within 1-2 business days and delivered within 5-10 business days. You’ll receive a tracking number once your order is shipped.

We accept returns within 30 days of purchase for unworn items in their original condition. Please visit our [Returns & Exchanges](link to your policy) page for more details.

Yes, once your order is shipped, we’ll send you a tracking number via email to keep you updated.

Still have questions?

Feel free to contact us at PureMeCrystal@outlook.com . We’re here to help!